Support
Find answers or contact us about your boards, account, or anything that isn't working as expected.
Common questions
Where are my boards stored? Your personal web board saves to your account, with a copy in your browser. Personal Mac boards stay on your Mac; open their folder from Settings ▸ Boards and storage ▸ Show in Finder. Shared boards use separate cloud storage and invited access.
How do I move my boards to another Mac? Choose Settings ▸ Boards and storage ▸ Export… to save your personal boards in one file. On the other Mac, choose Import… or drop the file onto Broadser. Imported boards are added without replacing existing boards.
Can I get a deleted board back? On Mac, restore a board from Trash in Home before it's emptied or the retention period ends. You can also restore one of the last 14 backups from Settings ▸ Backups. On the web, ⌘Z undoes recent board edits; Delete my board data can't be undone.
A page on my board doesn't load. The web app displays saved screenshots or source links. Open the source link to read the original page in a new tab. On Mac, pages load directly when you're online, subject to site access rules and compatibility. Reconnect and retry if a page is offline.
How does Broadser for Mac get updates? The App Store version is updated by the App Store. The version from this website checks once a day and installs a new version when you quit; Broadser ▸ Check for Updates… checks now.
How do I delete my data? The Privacy Policy explains storage and deletion, and the Terms of Use cover account and sharing responsibilities. Use the form below to request account deletion.
How do I export or remove a saved view? On Mac and the web, in Privacy settings, choose Download account information for your account records and owned selected-content snapshots. Use Delete saved view… in its sharing panel to remove that cloud copy. Your source board remains. See Security and privacy for controls and limitations.
Privacy, security, and content reports
Use this form for account deletion, privacy requests, security concerns, or illegal or infringing hosted content. Include your account email when an account action or reply is needed, the affected link or board, and the requested action. For copyright reports, identify the work and your authority to report it. Don't send passwords, access tokens, API keys, or unnecessary sensitive files. You may also use this channel to contest a content or access decision.
Contact support
Tell us what happened and which version you're using. Include your email if you'd like a reply.