Support

Answers to common questions, and a way to write to us. We read every message.

Common questions

Where are my boards? On the web, in your account: open them on any device you sign in on. In Broadser for Mac, on your Mac only: Settings ▸ Boards and storage ▸ Show in Finder opens the folder.

How do I move my boards to another Mac? In Broadser for Mac, Settings ▸ Boards and storage ▸ Export… makes one file with every board. On the other Mac, choose Import… there, or drop the file on Broadser's window. Imported boards are added; nothing is replaced.

Can I get a deleted board back? In Broadser for Mac, boards you delete wait in the Trash (in Home) until it's emptied or their time there runs out, and Settings ▸ Backups can restore any of the last 14 backups. On the web, ⌘Z undoes what you just deleted on your board; Delete my board data can't be undone.

A page on my board doesn't load. On the web, some sites don't allow being shown inside another site; their cards show a preview of the page and open it in a new tab. In Broadser for Mac, pages load directly from their sites when online, subject to each site's restrictions and compatibility. An offline page can retry when the connection returns.

How does Broadser for Mac get updates? The App Store version is updated by the App Store. The version from this website checks once a day and installs a new version when you quit; Broadser ▸ Check for Updates… checks now.

How do I delete my data? See Privacy Terms: it says what's kept, where, and how to delete it.

Privacy, security and content reports

Use this form for account deletion, privacy requests, security concerns, or illegal or infringing hosted content. Include your account email when an account action or reply is needed, the affected link or board, and the requested action. For copyright reports, identify the work and your authority to report it. Do not send passwords, access tokens, API keys or unnecessary sensitive files. You may also use this channel to contest a content or access decision.

Write to us

Questions, problems, ideas: tell us here. Leave an email address if you'd like an answer.